CALL AND CONTACT CENTER SOLUTIONS
Lgorithm Solutions can provide solutions for your outbound campaigns and helps you maintain connection with its inbound call handling along with its seamless blended call solutions.
Lgorithm Solutions allows you to choose the dialing mode that will best suit your campaigns. Be it predictive, power, progressive, preview or a combination of it.
Know your customers more with Lgorithm Solutions. With drag-and-drop functionality designed for a more personalized interaction and connectivity.
Enable better monitoring with a voice and screen logger tool. Allow call whispering, barging and snooping as well for a more efficient training and performance
Communicate across all forms of communication. Access a variety of applications such as Chat, E-mail, SMS, Phone, Video, Fax, Voice, Viber, WhatsApp, etc.
Deliver seamless communication with our inbuilt soft-phone designed to increase agent efficiency and increase calling time instead of manual dialing.
Customizable reports designed to fit the needs of every verticals, Lgorithm Solutions provides real-time monitoring tools and reporting accessible even outside your office.
Send multiple notifications and reminders simultaneously with our advanced voice blaster tool inbuilt with intelligent TTS recognition for faster agent disposition and call configuration.