The ability to communicate easily should be made available in all contact centers and those providing customer service for their businesses.
Unified Communications as a service from Lgorithm Solutions offers a suite of hosted or on premise voice and unified communications services.
It allows integration of enterprise or communication service such as chat, email, VOIP, voice, SMS, Conferencing, Audio and Web. In its all simplicity, the UC can encompass all forms of communications.
The idea behind a unified communications systems is to incorporate and utilize a wide range of technologies that will be designed and supported as a single communications platform.