UNIFIED COMMUNICATIONS SOLUTION
The ability to communicate easily should be made available in all contact centers and those providing customer service for their businesses.
Unified Communications as a service from Lgorithm Solutions offers a suite of hosted or on premise voice and unified communications services.
It allows integration of enterprise or communication service such as chat, email, VOIP, voice, SMS, Conferencing, Audio and Web. In its all simplicity, the UC can encompass all forms of communications.
The idea behind a unified communications systems is to incorporate and utilize a wide range of technologies that will be designed and supported as a single communications platform.
Flexibility And Accesibility
With this technology, a single user can access a variety of communication applications such as Chat, E-mail, SMS, Video, Fax, Voice in a single mailbox for easy access and tracking. Furthermore, other incorporations and integrations could include other interactive systems such as workflow management, chatbot integration, voice response systems and contact scheduling.
Because of its simplified interface, it could also be accessible through multiple devices. One example would be to use your laptop, smart phones or tablets—all your accounts will be readily available as if you were using a desktop PC.
Lgorithm Solutions’ services are completely flexible and you could pick-and-choose the only modes of communication you require to reduce your operations cost.