Field Application Management

Field Application Management

Omnichannel contact center solutions help businesses to enhance sales and offer business insights.

Overview

Lgorithm Solutions’ Field Tracking Application System is a powerful mobile and web-based platform designed to help organizations manage, monitor, and optimize their on-ground workforce — whether they’re sales agents, technicians, delivery executives, or service staff. With advanced GPS tracking, smart task management, and automated reporting, businesses can ensure greater productivity, accountability, and operational efficiency from anywhere, at any time.

Healthcare & Pharma Field Representatives

Retail Audits & Merchandising Teams

Logistics & Delivery Companies

Sales & Marketing Teams

Field Service & Maintenance

Telecom & Utilities

Key Features

Real-Time Location Tracking

Monitor your field agents’ live locations, routes, and activity throughout the day

Geofenced Attendance & Check-In/Out

Eliminate manual attendance errors. Employees can only check in and out within predefined areas, ensuring accuracy and preventing fraudulent location entries.

Mobile App for Field Agents

A simple, intuitive mobile app allows agents to view tasks, update job status, capture customer feedback, and upload proof of visit (photo, signature, or notes).

Performance Dashboard

Get actionable insights through a comprehensive dashboard displaying metrics like task completion rate, travel time, idle hours, and customer visit summaries.

SOS Alerts & Notifications

Receive instant alerts for deviations, delays, or missed check-ins, and notify teams or customers automatically via SMS or email.

Reports & Analytics

Access detailed daily, weekly, or monthly reports for each agent, region, or team to assess performance, plan resources, and improve operational strategies.

Cell Tower Fallback - Critical innovation

Maintains approximate location tracking when GPS or data connections are unavailable, ensuring continuous visibility

Battery Intelligence

Real-time battery monitoring with charging state detection helps prevent field disruptions and enables proactive device management

Key Benefits

  • Enhanced Productivity : Optimize field performance with better planning, tracking, and data-driven decision-making.

  • Reduced Operational Costs : Save on fuel, time, and resources through smart routing and automated reporting.

  • Improved Accountability : Ensure transparency and eliminate manual reporting errors or false check-ins.

  • Faster Response Time : Assign and monitor tasks in real time for quicker customer servicing.

  • Comprehensive Visibility : Get a 360° view of field operations and performance metrics anytime, anywhere.

  • Secure & Scalable : Cloud-hosted, role-based access ensures data privacy, reliability, and scalability — ideal for growing organizations with distributed teams.

Why Choose Lgorithm Solutions?

Lgorithm Solutions combines telephony, omnichannel communication, and intelligent automation to deliver integrated workforce management solutions. Our Field Tracking System seamlessly connects your office and on-field teams to ensure maximum efficiency, transparency, and control — all from one unified platform.

Ready to streamline your field operations? Contact us today to schedule a demo or learn how Lgorithm Solutions can help digitize and optimize your field workforce.